To ensure that you are streaming to mobile devices optimally, please make sure to reference the ‘How to setup my encoder’ article and follow the video and audio formats. If both video and audio formats are not set right, it will often disable the ability to stream to at all.
If your audio is not working on mobile, please check to make sure your encoder is set to AAC. MP3 is not guaranteed to work with most mobile formats.
If things still aren't working properly, please contact the Stream Monkey support team.