Stream Monkey has a list of preferred encoders on our website. We choose our preferred encoders based on thousands of hours of experience working with these devices. We want your encoder to work well just as much as you do, so we only choose ones that we feel consistently send the most reliable metadata. A lot of these encoders also create reporting logs, which can help tremendously with troubleshooting. If you would like some advice about purchasing an encoder, please reach out to our team, or check out our blog to learn more.
Perhaps you already own an encoder, or a new one has caught your eye, but you are curious if it will work with our service. Our list of preferred encoders are not the only ones that you can use. The best way way to know for sure if an encoder will work with our service is to test it out. If you're not already a subscriber, we invite you to take advantage of our free trial.
There are two things that any encoder needs to stream to Stream Monkey.
It must be able to send to an rtmp address. This is required for every type of stream, no matter your plan.
If you do not plan on utilizing one of our live transcoding streams, your encoder must have a place to enter a stream username and password. Our live transcoding streams do not require this. If you're not sure which type of streaming you'll be using, you can read more about our different types of streams here.
That's it! If you have any further questions, please reach out to one of our team members, we'd love to help!