We've gotten a lot of requests lately about how to get started streaming from scratch. We know a lot of you haven't streamed in the past, but have now been put in the position where you need to move your event online, due to the coronavirus. This support doc is designed to get you started streaming with us as quickly and inexpensively as possible.
What you need:
Hopefully this is something that a lot of you have already. We don't have any restrictions on what type of camera you can use, so this category can vary widely. Obviously, the higher the quality, the better. We recommend sending a video signal of at least 1280 x 720, at 30 frames per second. Alternatively, if you do not have a live stream camera, and don't plan to produce your service live, you can send your pre-recorded video over a live stream.
Strong Internet Connection
This may not even have to be as strong as you think. We wrote a blog post about how to calculate how much you need, but to send one stream to us, you'll only need an upload speed of about 3 Mbps. We also have some information on how to set your encoder as a priority, if a lot of other departments are using the same network. We don't recommend connecting via an open Wifi.
If you've got some time, you will want to check out our in depth series on choosing the best encoder for long term streaming. If you want something that will get you started quickly (and for free!) we recommend downloading Open Broadcaster Software (OBS) onto a dedicated streaming computer. They have support docs on their website regarding a quick start for getting set up, and we also have support docs on how to connect it with Stream Monkey.
One other thing to keep in mind is that you'll need a way to bring your video and audio into your computer, which means that the computer that you use will need a capture card.
Stream Monkey has a free trial that you can use to sign up and stream our full platform for two weeks. When you sign up, we recommend that you ask for a transcoder stream. We go into all the details of our two types of streaming here, but basically this is the best set up for use with OBS. It is also the only way to stream to Facebook and YouTube live through us. It is included in our Pro+ and Premium plans, and can be tested for free with your trial, by request.
Those are the basics! Please reach out to us if you have any questions. If we are busy and can't respond immediately, a lot of your questions can be found in our support section. Have a great day, and happy streaming!